THIRD PARTY LOGISTICS PROVIDER TO SHIPPERS OF HIGH-VALUE AND HIGH-SECURITY GOODS
We have been safely delivering results using secure, trusted, and innovative logistic methods for more than 60 years, which is why Tucker is the preferred transportation provider to shippers of high-value and high-security goods.
We’re proud to arrange white-glove service for your valuable shipment, through a complete range of North American transportation solutions.
SAFETY AND SECURITY OF YOUR PRODUCT IS OUR FIRST PRIORITY
Our commitment to the safety and security of your freight begins with understanding the requirements for your specific shipment and your carefully crafted standards of care, contracting with a select group of carriers, applying our innovative “forensic dispatch” approach to all shipments, and ends with the safe, seamless and unscathed on-time delivery of your valuable product.
Since 2006, our CEO has chaired the committee that publishes the only trade association endorsed “Carrier Selection Framework.” We collaborate with the best minds in carrier safety and selection to ensure we’re providing services and carriers who protect your cargo and your brand.
STANDARDS OF CARE
We are accustomed to the rigorous operational and safety compliance standards required when shipping high-value and high-security goods, and provide customized account support to adhere to your strict guidelines. Smart people assembled your standards of care (SOC). Many providers sign contracts and SOCs, and simply file them away. Tucker’s team seeks to thoroughly understand your expectations. Once we do, we train our team and work with only the most appropriate carriers to support your business, as you requested.
Once a carrier meets our meticulous expectations, our team doesn’t stop there. Our well-trained personnel continues to reinforce load requirements, verify SOCs, relay safety and security best practices, and evaluate timeliness to ensure Tucker arranges transportation when and where it is promised, each and every time.
We realize how important it is to keep our finger on the pulse of our industry and yours to ensure we have a greater understanding of your goals and the requirements of handling your freight. Some of the groups and leadership roles we are active in today are:
Member of top industry safety groups and industry logistics associations
Transported Asset Protection Association (TAPA)
Transportation Intermediaries Association (TIA) - Former Chairman of the Board - Former Chair, Carrier Selection Framework - Former Vice Chair, Emerging Technologies Committee
SERVICE THAT SETS US APART
At a time when service and on-time metrics are more critical than ever – Tucker delivers.
Full Service Pick-Up and Delivery Coordination
Real People, Real Experts, 24/7 Shipment Support
Access to Unlimited Capacity
100% In-Transit Shipment Visibility
Business Intelligence Optimization and KPI Reporting
ISO 9001:2015-Audited Risk Management, Tracking and Tracing, and Customer Satisfaction Procedures
The customer service was fantastic! I could tell that my rep went above and beyond to resolve some issues and to communicate changes to me.