Dear Valued Carrier,
I’m sure you are finding, like Tucker Company Worldwide and everyone else, that the pace of business keeps getting faster and customer expectations keep getting higher. We’re all working harder than ever, and Tucker is grateful and proud to say the carriers we work with are among the best in the business, and getting better all the time.
Billing accuracy is an area that matters to all of us, and to our customers. Tucker Company Worldwide has invested a great deal of time and energy in a targeted billing accuracy improvement initiative that has made tremendous strides.
We’re proud of what we’ve accomplished, but we don’t want to rest on our laurels. We know we can do even better for our customers, and we’re asking for your help. I’m confident that you’ll find the refocused and refined carrier billing procedures, listed below, make a lot of sense and will go along way to help your company, and ours, provide the best possible service to our customers.
Thank you for your continued valued service, and your help with our new billing accuracy initiative.
Vice President Operations