ONE WAY TUCKER’S BETTER THAN MOST BROKERS
Most brokers make prolific use of the owner operator fleets—one driver with one truck. At Tucker, we deal almost exclusively with small, mid-size and large fleets. Why? It makes a huge difference in service and capacity. Our customers like the predictable and familiar feel Tucker has in their list of core providers.
Since Tucker’s capacity relies on small, mid-size and larger fleets, tapping rarely if ever, into the owner operator fleet. This is designed so we establish strong working relationships with ownership, management, operations personnel and especially the drivers on every load, to improve service and performance for our customers.
For most brokers, who heavily rely upon owner operators, when an owner operator drops off a load, the office scrambles to find another owner operator (who may also decide to drop the load). The cycle may repeat itself, resulting in service failures, and reluctance by the shipper to deal with brokers. In fact, it’s probably the biggest hit against most brokers.
Tucker’s carriers have resources, so when a carrier commits to haul from A to B, and one of their drivers is delayed, more times than not, another of their drivers is already on the load, seamlessly and invisibly to the customer! That is solid carrier relationships. That’s one of the many Tucker benefits.