There is no way to sugar-coat it; 2013 HOS rules change will impact your operation. It is expected to be among the top most significant challenges shippers faced in several years. The extent of the impact is up to the shipper. The smartest shippers and smartest brokers will proactively manage the process starting now. They’ll:
- “Double-down” on pre-existing great relationships and ensure strong brokerage component.
- Invest in those relationships, and build stronger bonds now.
- Seek to better understand their own operations, and ask their partners questions.
- Stress to their internal teams, vendors and customers, the importance of good communications, flexibility and advance notice. In freight, time and communication are simple to understand: